This Privacy Policy describes how RiveraSmart Appliance Repair (we, us, or our) collects, uses, and shares information from users (you or your) of our website. By using our website or submitting information through our call request form, you agree to the terms outlined below.

Information Collection

We collect personal information that you voluntarily provide to us when you contact us via phone or submit a service request form on our website. This information may include your name, phone number, email address, and any other details you choose to provide. Additionally, we may collect non-personal browsing data through cookies or web beacons to improve our site's functionality and your user experience.

Use of Information

The information we collect is used to provide, maintain, and improve our appliance repair services. We may use your contact information to communicate with you regarding service inquiries, confirmations, updates, or feedback. Non-personal browsing data is used to analyze website usage patterns and enhance user experience.

Sharing of Information

By contacting us, you consent to us sharing your information with our trusted partners for operational and service needs. These partners are obligated to safeguard your information and are only permitted to use it for the specified service-related purposes.

Communication Preferences

By using our website or submitting a service request, you agree to allow us and our partners to contact you via phone, email, or text for service-related purposes. To opt-out of certain communications, you can contact us at (562) 295-6784.

Legal Terms

You acknowledge that by using our website, you waive your right to sue or take any legal action beyond direct negotiation for disputes related to our website or services. Additionally, you agree that the maximum compensation for any claims arising from these terms, services, or related to our website is limited to $100. In the event of a dispute, you agree to bear your own legal fees and expenses.

Data Security

We implement commercially reasonable security measures to protect your personal information from unauthorized access or disclosure. However, no security system is impenetrable, and we cannot guarantee the complete security of your data.

Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the website after changes have been made constitutes acceptance of those changes.

For questions or concerns about this Privacy Policy, please contact us at (562) 295-6784.